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Ways to Stay Ahead
Encourage Customer Feedback
Foster Innovation
Focus On Sustainability
Develop Strategic Partnerships
Attend Industry Events and Conferences
Offer Value-added Services
Develop a Strong Brand Identity
Monitor Your Competition
Key Components of Competitive Monitoring
Identify Key Competitors
Strategies for Encouraging Customer Feedback
Provide Multiple Feedback Channels
Ask for Feedback Directly
Incentivize Feedback
Make Feedback Part of the Customer Journey
Use Social Media Listening
Standout Training
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